Frequently Asked Questions

1. Who is M.U.S.T. Fit® Sports?

M.U.S.T. Fit® Sports (McReynolds Universal Sports Tech) is a lifestyle sportswear brand built on the belief that when you Look Good, you Feel Great. We create versatile, stylish, and functional apparel designed for everyday people who want to move, grow, and live well.

2. What does “M.U.S.T. Fit” stand for?

It stands for McReynolds Universal Sports Tech – a name that reflects our roots and our mission: to provide innovative sportswear and lifestyle products that blend style, comfort, and performance.

3. Where are your products made?

Our apparel is made through carefully selected manufacturing partners in Europe, Asia, and the UK. Each piece is made on demand, which helps us reduce waste and avoid overproduction.

4. Do your products fit true to size?

Most of our products are a relaxed, regular, or oversized fit depending on the style. We always include size guides on product pages, and if you’re between sizes, we recommend checking the chart before ordering.

5. How do I care for my M.U.S.T. Fit® clothing?

We recommend washing on a gentle cycle at 30°C and avoiding tumble drying to keep your clothes looking fresh for longer. Always check the care label for specific instructions.

6. How long will delivery take?

Because we make products on demand, delivery times can vary. Typically, orders arrive within 7–10 working days in the UK and 10–20 working days internationally. You’ll get tracking information once your order has shipped.

7. Do you ship internationally?

Yes! We proudly ship worldwide so you can enjoy M.U.S.T. Fit® wherever you are. Shipping rates and delivery times vary depending on your location.

8. What is your returns policy?

If you’re not 100% happy with your purchase, you can return it within 14 days of receiving your order, provided the item is unworn, unwashed, and in its original condition. Please contact us before sending items back. Returns may differ from differing manufactures so please return returns policy per purchase.

9. Can I exchange an item for a different size or colour?

Yes, exchanges are available if stock allows. If not, we’ll help you process a return and guide you to place a fresh order for the correct size or colour. Exchange may differ from differing manufactures so please return returns policy per purchase.

10. What payment methods do you accept?

We accept all major debit and credit cards, PayPal, and flexible payment options such as Klarna (Pay-in-3) where available.

11. Do you offer gift cards?

Soon! We are working on digital gift cards – the perfect way to let someone choose their favourite M.U.S.T. Fit® piece.

12. How can I stay updated on new collections?

Follow us on TikTok (@mustfituk), Instagram (@must_fit_sports), and join our newsletter via mustfitsports.com for exclusive drops, offers, and behind-the-scenes news.


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